I bought a new MacBook Pro in early 2019 (May 4th to be precise, it was a refurbished 2018 model).
Some background on my experience with Macbooks
I have been working with MacBooks for a while and they have been a significant step up in terms of overall reliability from other devices, with the likes of Dell, HP, and Acers.
I own another MacBook Pro from 2013 and touch wood, it has been running steady like a workhorse. No problems at all!
So, to supplement with a dedicated device for my official work, I decided to buy another MBP (obvious choice).
At that time, the biggest debate was around the faulty keyboards but early 2018 devices were less fraught with the issues.
So I found the right type of device and placed my order.
[I use Apple's refurbished program as I have had excellent success with that program]
Fast forward, Oct 2019, and something from my nightmares came true!
My keyboard started acting weird and after a day or two, it became clear that It has developed a significant issue with mostly its E and I keys. It's amazing when a small thing breaks, it shows you how everything is inter-connected and just one screwed letter on the keyboard is all it takes to bring a device and its usage down.
I could have continued with an external keyboard, but the problem had to be fixed. This was less than 6 months old device and it was a shame that it had developed this issue. Long Story Short, the device spent about 10 days at a service center and when it came out, I had paid 0$ for a brand new keyboard install. More about this experience later.